Studio Retail Ltd
Church Bridge House
Henry Street

Tel: 01254 382121

Studio Retail provides a personal shopping service to around 1.8 million customers each year through a combination of direct marketing and online via the and websites.

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Apprenticeship Ambassador Q&A - Collette King

Please introduce yourself and your company.

I’m Collette King. I’m the HR Director at Studio Retail. We’re based in Accrington and we’re the biggest employer in the area.

Tell me a little about your role. 

I’m responsible for the people here at Studio. That covers everything from policies and procedures through to the culture of the business. I look at the career pathways available to our staff, and we try to develop that through training and development.

How many employees do you have?

On average we employ 1500 colleagues and that rises to around 2200 during peak times.

What sector is your business in?

We’re an ecommerce online retailer and we offer a credit facility on the best value products.

Do you export or operate in different countries?

We don’t export to any other countries, but we do import products. We have a sourcing office with 40 colleagues in Shanghai. We’ve got a customer service facility in South Africa. We source and buy products from other countries in Europe

Tell me about the history of your company.

We started out over 100 years ago supplying Christmas cards and gifts. We became Express Gifts in 1962. At that point it was a catalogue business. Three years ago, we rebranded to Studio Retail and we still have the catalogue side of the business but mostly we are an online retailer now.

What different careers can be achieved for young people within your company?

We’ve got lots of different opportunities available to young people looking for a career. Apprentices that join us could go on to work in many different areas. Our IT department has 200 members of staff. We’ve got people working to keep our website up to date, there are people working in cyber security, and on the IT support help desk. We’ve got a whole variety in our IT team.

In the photography area we’ve got between 30 and 40 colleagues and there are a range of different roles from video shoots to still photography for the catalogues. There are operational activities like warehousing and customer service.

Studio Retail - News


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Our mission at Amazing Accrington is to create a positive, enthusiastic feeling for the area and to be a force for positive change. One of the things we can help…

2021… a year to remember for #AmazingAccrington!

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At #AmazingAccrington we are known for our fantastic events and what a year it has been for Accrington. Despite restrictions, we’ve continued with our mission to create a positive, enthusiastic…
Hyndburn Primary School Pupils invited to sing at 2021 Accrington Christmas Light Switch On

Hyndburn Primary School Pupils invited to sing at 2021 Accrington Christmas Light Switch On

| Business News, Education, NLTG, Studio, Sundown Solutions | No Comments
Amazing Accrington, working in conjunction with Hyndburn Borough Council and Accrington Market, are inviting every primary school in Hyndburn to take part in this year’s Christmas Light Switch On. The…

Futures Event

| Accrington and Rossendale College, Accrington Stanley Community Trust, Business News, Education, Emerson and Renwick, events, Nelson and Colne College, NLTG, Studio, Sundown Solutions | No Comments
Over 1,000 Year 11 students and parents/guardians from Hyndburn schools and around East Lancashire attended the Amazing Accrington Futures event in Accrington Town Hall on Thursday 14th October. The event,…