Studio Retail Ltd
Church Bridge House
Tel: 01254 382121
I’m Collette King. I’m the HR Director at Studio Retail. We’re based in Accrington and we’re the biggest employer in the area.
I’m responsible for the people here at Studio. That covers everything from policies and procedures through to the culture of the business. I look at the career pathways available to our staff, and we try to develop that through training and development.
On average we employ 1500 colleagues and that rises to around 2200 during peak times.
We’re an ecommerce online retailer and we offer a credit facility on the best value products.
We don’t export to any other countries, but we do import products. We have a sourcing office with 40 colleagues in Shanghai. We’ve got a customer service facility in South Africa. We source and buy products from other countries in Europe
We started out over 100 years ago supplying Christmas cards and gifts. We became Express Gifts in 1962. At that point it was a catalogue business. Three years ago, we rebranded to Studio Retail and we still have the catalogue side of the business but mostly we are an online retailer now.
We’ve got lots of different opportunities available to young people looking for a career. Apprentices that join us could go on to work in many different areas. Our IT department has 200 members of staff. We’ve got people working to keep our website up to date, there are people working in cyber security, and on the IT support help desk. We’ve got a whole variety in our IT team.
In the photography area we’ve got between 30 and 40 colleagues and there are a range of different roles from video shoots to still photography for the catalogues. There are operational activities like warehousing and customer service.